Mobile / Sports
These terms set out how your 8bdk account works, what you can do with it, and what we expect in return. Access and eligibility depend on your local law and the eligible regions we serve — read this before you use the platform.
By creating an account on 8bdk and using any part of the platform — whether that is the casino lobby, sportsbook, live tables or your account wallet — you are agreeing to these terms in full. They apply every time you log in, make a deposit, place a wager or contact support. If any part of these terms conflicts with local law in your region, the requirements of that local law take priority and your access may be restricted accordingly. Transactions processed through Rocket, Upay or Bank Transfer are subject to both these terms and the individual conditions of those payment services. We do not override their rules; both sets of conditions apply simultaneously. Where a payment is declined or reversed by the payment provider, 8bdk is not liable for any resulting account interruption. These terms may be updated. When that happens, we publish the revised version on this page. Continued use of the account after a revision is published counts as your acceptance of the updated terms. If you do not agree with a change, you should stop using the account and contact our support team to discuss next steps. Your account history and transaction records remain accessible in your account area regardless of whether terms have been updated since those transactions occurred.
Not every aspect of your experience on 8bdk sits under the same policy. Understanding the boundary helps you know where these terms apply and where a separate set of rules governs the interaction.
Your login credentials, session behaviour, account suspension and reactivation all fall under these terms. Any action taken while signed in — placing a wager, switching between live tables and slots, viewing your wallet — is governed here.
Deposits and withdrawals through Rocket, Upay or Bank Transfer are covered by these terms as far as your account record is concerned. The payment provider's own rules run in parallel; both sets apply at once.
Game titles available in the lobby, promotional notices visible to your account, and any published rates or odds displayed on-screen are part of the platform content these terms reference. Content is subject to change without prior notice.
Game studios that supply content to the lobby — such as Habanero, Pragmatic Play, Bigtime Gaming and Microgaming — operate under their own licensing and content terms. We carry their games; we do not govern their internal policies or data handling.
These terms are not one-sided. You have concrete steps available to you at any point while your account is active. Your transaction history — covering every deposit made via Rocket, Upay or Bank Transfer and every withdrawal processed — is visible inside your account dashboard. You do not need to contact support to access those records; they are there when you log in. If any account detail is incorrect — your registered contact number, your linked payment method or your displayed name — you can update most fields directly from the account settings page. For fields that require identity verification before a change takes effect, the account settings screen shows the exact verification steps required. Follow those steps as shown; do not submit documents through any channel other than the one indicated. If you have a question about how a specific term applies to your situation, or if a transaction record does not match what you expected, raise it through the support route before assuming an error. We keep records on our side and can cross-reference your account history to clarify what happened.
Log in and open the transaction history section of your account. Every deposit and withdrawal is listed with a date, amount and payment method. This is your primary record — check it first before raising any dispute.
Account settings lets you update contact and payment details. Changes to identity-linked fields trigger a verification step shown on-screen. Follow the instructions displayed there; do not skip verification steps.
If a term is unclear or you believe it has been applied incorrectly to your account, contact support with your account reference and the specific transaction or event in question. We will review the record and respond.
For any account-level request that cannot be resolved through self-service — including questions about access restrictions based on local law or eligible region — contact our support team directly using the routes listed on this page.
If a section of these terms is unclear, or if an account event has left you with a question that the terms do not answer directly, our support team handles policy queries alongside general account help. Use the contact route that suits you — all routes connect to the same team.
Open the chat widget from any page on the site while signed in. State your account reference and the specific term or transaction you are asking about. The team can cross-check your account record in the same session.
Send your query to the support address published in your account area. Include your registered contact detail and a clear description of the policy question or the transaction involved. Written queries leave a traceable record on both sides.
The help section of your account lists common policy questions alongside answers drawn from these terms. Check there first — many questions about transaction rules, wallet linking and account eligibility are answered without needing to contact the team.
We manage your information according to these terms and our published privacy policy. Both documents sit on this site and are updated on this page when they change.
Account data — including your registered contact, payment method records and transaction history — is held in line with these terms. We do not share personal account data with third parties outside of what is required to process a transaction through Rocket, Upay or Bank Transfer.
You are responsible for keeping your login credentials private. If you suspect your account has been accessed without your knowledge, change your password immediately from account settings and contact support through the published route. Do not share credentials with anyone.
Transaction records and account activity logs are retained for a period consistent with these terms and applicable regional requirements. You can access your own records at any time from the account dashboard without submitting a formal request.
To request a correction to stored account data or to ask how a specific piece of information is held, contact support with your account reference and a clear description of what you are requesting. We will respond through the same channel you used.
The questions below cover what we hear most often about how these terms apply to account use, transactions and eligibility. If your question is not here, the support routes above connect you directly to the team.
These terms apply to anyone who creates an account and uses the platform. Access and eligibility depend on your local law and whether Bangladesh is an eligible region at the time you sign up. If local law restricts access, these terms do not override that restriction.
When terms are updated, the revised version is published on this page. Continuing to use your account after the update counts as acceptance of the new terms. If you disagree with a change, stop using the account and contact support to discuss your options.
Your account-side record of every Rocket, Upay and Bank Transfer transaction falls under these terms. The payment provider's own terms also apply to that transaction simultaneously. A reversal or decline from the provider side is outside what these terms can override.
Open your transaction history from the account dashboard and note the date, amount and payment method shown. Then contact support via live chat or email with your account reference and that specific transaction detail. We will cross-reference the record from our side and respond.
Yes. Most contact and payment details can be updated from account settings. Fields tied to identity verification show the required steps on-screen before the change is saved. Follow those steps as displayed — do not submit verification documents through any other channel.
Reach out through live chat or the support email address listed in your account area. Include your account reference and a clear description of the specific term and the event in question. The team reviews account records directly and will respond through the same channel.