Mobile / Sports
8bdk is clear about what data we collect when you open an account, make a deposit through Rocket or Upay, or browse the lobby — and equally clear about what we do not do with it. Access to this platform and the rights described here depend on your local law and eligible regions.
This policy sets out how we collect, use, store and protect information tied to your 8bdk account. When you register, we collect the details you submit — name, contact information and payment identifiers — so we can operate your account and process transactions through the payment rails you choose, including Rocket, Upay and Bank Transfer. We also collect technical data such as device type, browser session identifiers and IP address to keep your session stable across screens and to detect unusual access patterns. We do not sell your personal data to third parties, and we do not share it with advertisers. Data shared with payment processors — for example when a Rocket or Upay transaction is initiated — is limited to what those processors need to complete the transfer. We retain account records for as long as your account remains active and for a further period required by applicable financial and regulatory obligations. You may request a copy of the data we hold on your account, ask us to correct inaccurate details, or raise a question about how your data is used by contacting our support team through the routes listed on this page. Availability of these rights may vary depending on your local law and eligible region.
Transaction identifiers passed to Rocket are limited to what is needed to process your deposit or withdrawal. We do not store your full Rocket PIN or wallet credentials on our servers.
When you use Upay, the payment reference and amount are shared with Upay's processing system. Your Upay account details remain within Upay's own infrastructure.
Bank Transfer records — reference numbers and amounts — are retained in your account transaction history. You can review these at any time from the wallet section of your account.
Not every interaction with 8bdk falls under the same data rules. Understanding the boundary helps you know where to direct questions about your information.
All data you submit when opening or updating your account — contact details, verification documents, login credentials — falls fully within this policy. We control how it is stored and who can access it.
Deposits and withdrawals processed through Rocket, Upay or Bank Transfer are covered here for the data we hold. The payment provider's own privacy terms govern data held on their side of the transaction.
Browsing behaviour on the 8bdk site — pages visited, game lobby navigation, session duration — is collected under this policy and used only to improve your experience and detect security issues.
Links to external sites, game studio interfaces served from third-party domains, and any service outside the 8bdk platform are not covered by this policy. Check those providers' own terms for how they handle your data.
You have concrete options when it comes to the data we hold on your account. You can request a summary of the personal information tied to your profile — this includes registration details, transaction history and any verification records we have on file. If something is wrong, such as an outdated contact number or an incorrectly recorded payment method, you can ask us to correct it and we will update the record once we verify the change. You can also ask questions about how a specific piece of data is being used, and we will respond through the support channel you used to raise the request. If you decide to close your account, we will explain which records we are required to retain under applicable financial rules and which can be removed. These rights apply subject to your local law and the eligible region rules that govern your account.
Submit a data access request through the support chat or email route. We will confirm the records we hold and share a summary with you.
Open the account settings page and update editable fields directly, or contact support for fields that require verification before a change is applied.
Use the live chat or email support route to ask how a specific piece of your data is used. Reference your account ID so we can locate your records quickly.
Contact support to begin the account closure process. We will outline which data is retained under regulatory obligations and confirm when the rest has been removed.
If you have a question about this policy, want to exercise a data right, or need to report a concern, use one of the contact routes below. We respond through the same channel you use to reach us.
Open the chat widget from any page on the 8bdk site while signed in. Describe your data question and include your account ID so the team can locate your records without delay.
Send your query to the support email address listed in the Help section of your account. Include your registered contact detail and a brief description of the data matter you are raising.
The Help section inside your account lists published policy documents and common data questions. Check there first — many access and correction requests can be started directly from that page.
We apply access controls and encryption to the data stored on your account. Session tokens expire after inactivity, and your account requires re-authentication when you return from a different device — this is the reconnection behaviour you will notice when switching between your phone and a desktop browser.
We use session cookies to keep you signed in and functional cookies to remember your lobby preferences. We do not use advertising cookies or share browsing data with ad networks. You can manage cookie settings through your browser.
Access to your account data is restricted to authenticated sessions. Unusual login patterns — such as a new device or location — trigger a re-verification step before the session is granted full access.
We keep your account data for as long as your account is active. After closure, transaction records required under applicable financial rules are retained for the period those rules specify, then deleted.
When this policy changes in a material way, we will notify you through the contact detail on your account before the change takes effect. Continued use of the platform after that date means you have seen the updated terms.
Answers to the questions we hear most often about how your data is handled on this platform.
We collect the details you submit during registration — name, contact information and any verification documents required — along with device and session data generated when you use the site. Payment identifiers are collected when you transact through Rocket, Upay or Bank Transfer.
We do not sell your data or share it with advertisers. Data is passed to payment processors like Rocket and Upay only to the extent needed to complete your transaction. Game content providers receive session data required to run the game, not your personal account details.
Submit a data access request through live chat or the support email listed in your account's Help section. Include your account ID. We will confirm what records we hold and share a summary through the same channel you used to ask.
Yes. Editable fields like your contact number can be updated directly in account settings. For fields that need verification, contact support. Deletion requests are handled at account closure, subject to retention periods required by applicable financial rules.
Transaction records are kept while your account is active and for a further period after closure as required by applicable financial and regulatory obligations. We will explain the specific retention period when you request account closure.
This policy applies to your use of the 8bdk platform. Whether you can access the platform and exercise the rights described here depends on your local law and eligible region. Check the eligibility information in the Terms section of your account for details relevant to Bangladesh.